Privacy Policy for Road Warrior

Introduction

Road Warrior is a merchant onboarding and field verification application operated by Glorydale Merchant Services (GMS), a division of Glorydale Merchant Ltd. This Privacy Policy explains how we collect, use, and protect information obtained through the app.

Who Can Use the App

Road Warrior is not publicly open for registration. Only merchants and authorized users who are manually created and approved by Glorydale Merchant Services can access the application.

Information We Collect

We collect business and personal information necessary for merchant onboarding and compliance, including KYC (Know Your Customer), KYB (Know Your Business), and other business-related details submitted through onboarding forms.

Location Information

The app collects the user’s current location only at the moment a check-in is performed for a scheduled appointment. Road Warrior does not track location continuously or in the background.

Camera and Image Capture

The app uses the device camera during appointment check-in to capture an image as proof of attendance. These images are securely transmitted to Glorydale Merchant Services and are not shared publicly or with other users.

How We Use the Information

Collected data is used strictly for merchant onboarding, identity verification, regulatory compliance, appointment verification, and operational service delivery within Glorydale Merchant Services.

Data Sharing

We do not provide social sharing features. Information collected through the app is only accessible to authorized personnel within Glorydale Merchant Services and trusted service providers who support our operations under strict confidentiality obligations.

Data Security

We implement appropriate technical and organizational security measures to protect user data from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain information only as long as necessary for onboarding, compliance, and business operations, or as required by applicable laws and regulations.

User Rights

Authorized users may contact Glorydale Merchant Services to request access to, correction of, or deletion of their information, subject to legal and regulatory requirements.

No Social Interaction Features

Road Warrior does not include messaging, chat, public posting, media sharing between users, or any social networking functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app after updates indicates acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or data handling practices, please contact:

GloryDale Merchant Ltd.
Phone: +44 01932 216600
Email: sales@glorydale.com

By using this App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.